The Competition Bureau Reviews Privacy Statements for “false or misleading” Representations, Levies $9 Million Fine

The worlds of competition law and privacy law have been spinning closer together in Canada for the past several years. In the Competition Bureau’s Big Data and Innovation paper released in February 2018, the Bureau stated that its “mandate to ensure truth in advertising may overlap with the OPC’s [Office of the Privacy Commissioner’s] mandate to protect privacy rights. Both mandates are important to protect consumers in the digital economy. The Bureau will continue to enforce provisions of the Act even if the offending actions may be subject to enforcement under PIPEDA.” 

The Bureau has reiterated this statement (and approach) in a series of speeches, reports and guidance, in which the Bureau has signalled that it would aggressively pursue its goal of enforcing competition law in the digital economy.

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Contact Tracing Apps in Canada

Contact tracing apps have been identified as a potentially important part of the response to COVID-19 and are now being developed in many jurisdictions, through both public and private initiatives. For example, Singapore has already deployed a contact tracing app and Alberta Health Services is using a similar app, tweaked for their use. Likewise, it has been widely reported that Apple and Google are working together to develop a contact tracing app and the media has covered contact tracing apps in Canada as well (for instance, here, here, here and here). As Dr. Bonny Henry (BC’s chief medical officer) recently joked: “Everybody and their dog has an app out right now”.

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Information and Privacy Commissioner of Ontario Rejects Privilege Claim, Orders Production of Cybersecurity Report

When responding to a cyberattack, an organization will likely need to retain external cybersecurity, ransomware and digital forensics experts. Their work product (reports and other documents related to the incident or the organization’s data security practices) may later become the subject of a production request by either a regulator or plaintiff in litigation. It is therefore important to consider in advance if and how such work product may be protected by privilege in order to be able to respond adequately to such a request.

This issue – whether such documents are protected by privilege – arose in a recent decision of the Information and Privacy Commissioner of Ontario (the “IPC”).

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Privacy During a Pandemic: Managing Increased Litigation Risk

Previous Dentons Data blog post have explained the application of privacy laws during this pandemic (see here and here) – hint: they still apply. This post builds on that and addresses the privacy litigation risks associated with any failures to comply with these laws, even – and especially – during this pandemic. We ask: What does COVID 19 mean from a privacy litigation risk perspective, and what can companies do to mitigate that risk?

The Litigation Landscape: Where were we before COVID-19?

Following the Court of Appeal for Ontario’s 2012 decision in Jones v. Tsige, establishing the tort of intrusion upon seclusion, there has been a proliferation of class actions relating to alleged privacy breaches.

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No Vicarious Liability of Employers for Data Breach – A Good News Story from the UK

A continuing anxiety for Canadian business is their liability for the deliberate wrongdoing of an employee, who for reasons of his or her own, steals personal information and releases it publically. Employers with even the most robust of cybersecurity and privacy protections can still fall victim to a rogue employee.

There is currently no final decision in Canada on whether a corporation can be vicariously liable for the actions of a rogue employee who breaches the privacy of the company’s employees or customers. To date, that issue has been addressed only at the certification stage of class proceedings on a preliminary basis.

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British Columbia Modifies Data Residency Requirements in Response to COVID-19

British Columbia has temporarily modified its Freedom of Information and Protection of Privacy Act, R.S.B.C. 1996, c.165 (“FIPPA“) to lift a requirement that personal information handled by public sector agencies, and service providers to those public sector agencies, be kept in Canada.

Under the Order, made on March 26, 2020, “health care bodies”, the Province and certain provincial health-related authorities and ministries may now disclose personal information inside or outside of Canada in accordance with s. 33.2(a) and (c) of FIPPA on the condition that the disclosure is necessary:

a. for the purposes of communicating with individuals respecting COVID-19,

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Privacy During a Pandemic: Privacy Commissioners Issue Guidance

On March 20, 2020 the Office of the Privacy Commissioner of Canada (“OPC“) issued its guidance for privacy during a pandemic. The guidance, Privacy and the COVID-19 outbreak, deals primarily with the ability of an organization to handle personal information during a health emergency. Similar guidance was issued by the Privacy Commissioners in seven other provinces and is linked to within the OPC’s guidance.

Businesses hopeful that there would be some flexibility in the interpretation of the privacy laws during the COVID-19 pandemic will be disappointed. The OPC’s guidance does not offer any information on how businesses – many of which are being forced to rapidly retool existing processes or adopt new digital ones – can think differently about privacy or indicate that the OPC may interpret privacy laws more leniently in the context of an emergency.

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